FAQ
THE PRODUCT
The shipping costs (per package) are as follows:
- Netherlands: Free shipping for orders above EUR 70. We ask for a small fee of EUR 1 for orders below.
- Belgium and Germany: EUR 6,50. Free delivery for orders above EUR 150.
- Rest of World: EUR 15. Free delivery for orders above EUR 150.
When you return your shirt, this is free of charge when you send it back from the Netherlands. Use a similar package as the one you received it in, which fits through a regular mailbox.
When you return your package from outside the Netherlands, the shipping costs will not be reimbursed.
We will deliver your SKOT shirt in 2 days when ordered in the Netherlands. Order on Monday, and you get it on Tuesday or Wednesday at the latest. When you order on Saturday, you’ll get the package on Monday.
When you order your shirt from outside of the Netherlands, expect 3-10 days for delivery.
When we send the package, we’ll give you a notification by email with a track&trace code. This way you can follow the delivery of your package yourself.
If your track&trace code doesn’t work, or if the delivery doesn’t happen on the indicated date, please contact us. We’re happy to help. Send an email to hello@skotfashion.com.
Go to www.skotfashion.com and sign in with your account information. Select the product that you wish to return, and indicate that you want to exchange your shirt. Select the shirt you wish to like to receive in return.
Print the address label and attach it to the original package. Don’t worry about including the clips or the tissue paper, it’s just about the SKOT shirt.
If you don’t have the original package anymore, just use every other parcel which fits through a regular mailbox.
Exchange within 30 days. Free shipping costs for returns in the Netherlands.
Go to www.skotfashion.com and sign in with your account information. Select the product that you wish to return, and indicate that you want to return your shirt.
Print the address label and attach it to the original package. Don’t worry about including the clips or the tissue paper, it’s just about the SKOT shirt.
If you don’t have the original package anymore, just use every other parcel which fits through a regular mailbox.
Return within 30 days. Free shipping costs for returns in the Netherlands.
If you would like to return your unaltered and unworn shirt after 30 days, we think you’re either very lazy or very busy. We offer an exchange or another shirt, or you can choose a gift voucher for our online shop. This voucher is valid for 1 year.
Yes this is possible. Altough we prefer to send the packages to your home address, you are always welcome to drop by. Please send an email to hello@skotfashion.com.
ORDERS AND PAYMENT
You can buy SKOT shirts in our webshop only.
We currently don’t sell our shirts through retailers. Sometimes we are present at events and we may sell our shirts at location. Check our Facebook page or sign up for our newsletter to receive updates on planned events.
Please check our care instructions page.
Please check our fair materials page.
Please check our fair production page.
Organic cotton is grown without the use of chemical fertilizers, pesticides and insecticides. Pesticides pollute soil and water, killing wildlife and harming communities. With organic agriculture natural fertilizers and fertilizing techniques are used instead, including compost, manure, naturally derived mineral and plant fertilizers, and crop rotation.
A staggering 25% of the world’s total amount of pesticides is used in the cotton cultivation industry. On average that means every non-organic shirt has 200ml of chemicals on it. That is a toxic drink that SKOT is happily turning down.
Just sign up for our newsletter in the footer below. You’ll receive priority updates on the selection and the launch date of our new collection.
SHIPPING, EXCHANGES AND RETURNS
You can check the status of your order by logging into your account on our website.
You’ll get a confirmation email once you have placed the order. You’ll get another email when the package is shipped. In this email you will receive a track&trace number, through which you can track when your shirts will arrive.
Once you have completed the return process and the shirts have been received back by SKOT, we’ll refund the payment amount within 1-5 working days.
ABOUT SKOT FASHION
SKOT stands for Treasure. Treasure the world, the people who make your shirt and the ones smiling at you. Treasure the product. SKOT is Frysian, just as I am, and it reminds me every day to stay close to my roots.
We think we made the most sustainable shirt on the planet. Because we use fair materials, fair production and fair chain. Read more in our different sections:
- Fair materials
- Fair production
- Fair chain
Don’t hesitate to send us your question of give us your comments. Check our contact section.
